Privacy Policy

1. Introduction

GetQRPro ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code generation and analytics service.

By using GetQRPro, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password (encrypted), name (optional)
• QR Code Data: Destination URLs, QR code names, custom labels
• Payment Information: Billing details processed securely by Stripe (we do not store credit card numbers)
• Communication Data: Messages you send to our support team

2.2 Automatically Collected Information

When your QR codes are scanned, we collect:

• Device Information: Device type (mobile/desktop), operating system, browser type
• Location Data: Country and city only (derived from IP address, not GPS)
• IP Addresses: Anonymized for analytics purposes
• Scan Timestamps: Date and time of each scan
• Referrer Information: Source that led to the QR code scan (if available)

2.3 Cookies and Tracking

We use cookies and similar tracking technologies to provide and improve our Service:

You can manage your cookie preferences at any time using our cookie banner or browser settings. Blocking necessary cookies may affect Service functionality.

3. How We Use Your Information

We use the collected information for:

• Service Provision: Creating and managing your QR codes
• Analytics: Providing scan statistics and insights
• Account Management: Managing your account and subscription
• Payment Processing: Handling billing and payments
• Customer Support: Responding to your inquiries
• Service Improvement: Analyzing usage patterns to improve features
• Security: Detecting and preventing fraud and abuse
• Communication: Sending service updates, newsletters (with consent)
• Legal Compliance: Meeting legal and regulatory requirements

4. How We Share Your Information

We do NOT sell your personal information. We may share data with:

4.1 Service Providers

• Stripe: Payment processing (PCI-DSS compliant)
• AWS: Hosting and infrastructure
• Email Services: Transactional emails (welcome, password reset)

4.2 Legal Requirements

We may disclose information if required by law or to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Respond to government requests

4.3 Business Transfers

If we merge with or are acquired by another company, your information may be transferred as part of that transaction. We will notify you before any such transfer.

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted over HTTPS/TLS
• Password Security: Passwords are hashed using bcrypt
• Access Controls: Limited employee access to personal data
• Regular Backups: Automated daily backups
• Security Monitoring: 24/7 monitoring for suspicious activity
• Database Security: Encrypted databases with access controls

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• Active Accounts: We retain your data as long as your account is active
• Deleted Accounts: Data is permanently deleted within 30 days of account deletion
• Scan Analytics: Free plan: 90 days; Pro plan: Unlimited retention
• Legal Requirements: Some data may be retained longer if required by law
• Anonymized Data: Aggregate, anonymized analytics may be retained indefinitely

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request a copy of your personal data
• Export your QR codes and analytics data

7.2 Correction and Update

• Update your account information at any time
• Correct inaccurate data

7.3 Deletion

• Delete your account and associated data
• Delete individual QR codes and their analytics

7.4 Opt-Out

• Unsubscribe from marketing emails
• Disable analytics for specific QR codes

7.5 Object and Restrict

• Object to processing of your data
• Request restriction of processing

To exercise these rights, contact us at privacy@getqrpro.com

8. GDPR Compliance (EU Users)

If you are in the European Economic Area (EEA), we process your data based on:

• Contract: To provide the Service you signed up for
• Consent: For marketing communications and cookies
• Legitimate Interest: For service improvement and security
• Legal Obligation: To comply with laws

You have the right to lodge a complaint with your local data protection authority.

9. CCPA Rights (California Users)

California residents have additional rights under the CCPA:

• Right to know what personal information is collected
• Right to know if personal information is sold (we do NOT sell data)
• Right to delete personal information
• Right to opt-out of sale (not applicable as we don't sell data)
• Right to non-discrimination for exercising CCPA rights

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.

11. Third-Party Links

QR codes may link to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses
• Privacy Shield frameworks (where applicable)
• Adequate data protection standards

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

• We will update the "Last Updated" date
• We will notify you via email for material changes
• The new policy will be posted on this page

Your continued use of the Service after changes constitutes acceptance of the new policy.

14. Contact Us

If you have questions about this Privacy Policy or your data: